Frequently Asked Questions

Individual Programming

Does Critical Years suggest materials, resources and activities?

How does the Critical Years™ program for the individual child?

Will using Critical Years™ change the way we currently work?

Individual Record Keeping

Is Critical Years another "form filling" product?

Can I upload photographic evidence as part of my record keeping?

Can we print hard copy reports?

Group Programming

Group Record Keeping

Family Communication

Staff Communication

Can staff use Critical Years for staff-to-staff communication about child development?

Training and Support

Is training provided?

Is a training version available?

Curriculum Frameworks and Philosophies

Does Critical Years implement the Early Years Learning Framework?

Does Critical Years implement the Te Whariki (New Zealand)?

Can I use Learning Stories in Critical Years?

When does the EYLF need to be implemented?

Can the government change the EYLF?

How does the Critical Years™ fit with the Reggio Emilia Approach?

Regulation and Compliance

How does the Critical Years™ help staff meet regulatory and quality compliance?

Privacy, Security and Liability

Who will see the information written by staff in to Critical Years™?

Is Critical Years secure?

Why does Critical Years keep records for 24 years?

Global Features

Is Critical Years™ multilingual?

For Parents and Families

Can parents and families use Critical Years?

What if my child care service doesn't use Critical Years?

I'm a parent - can I use Critical Years without a child care service?

For Service Providers

Is Critical Years suitable for Family Day Carers?

Can I speak with a child care centre using Critical Years?

System Requirements

Do I need to install any Critical Years™ software on my computer?

What internet browsers does Critical Years support?

How do I determine my browser name and version?

How do I upgrade Microsoft Internet Explorer?

Ease of Use

Can I use Critical Years™ if I am not very good with computers?

Is Critical Years easy to learn?

Trial

Can I trial Critical Years free without obligation or commitment?

What happens if I choose to continue after my trial has ended?

What happens if I do not want to continue after my trial has ended?

Is the trial limited in any way?

Value

Will Critical Years save my staff time?

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